Last Updated: 1 January 2025

Privacy Policy — 1111 Online Casino Bangladesh

At 1111, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it and what rights you have over it. We keep things plain and honest — no legal jargon for the sake of it.

How 1111 Protects Your Privacy

Six principles that guide every data decision we make at 1111.

End-to-End Encryption

Every piece of data you send to 1111 — from your registration details to your bKash wallet number — is encrypted in transit using industry-standard TLS. Your information cannot be intercepted between your device and our servers.

No Data Selling

1111 does not sell, rent or trade your personal data to any third party for marketing purposes. Your information is used only to operate your account, process payments and keep the platform secure. That is it — nothing more.

Minimal Data Collection

1111 only collects the data that is genuinely necessary to provide the service. We do not ask for information we do not need. If a piece of data is not required to run your account or process a transaction, we do not collect it.

Secure Storage

All personal data held by 1111 is stored on secured servers with access controls, regular security audits and monitoring. Only authorised 1111 personnel with a legitimate operational need can access player data.

Your Data, Your Control

You have the right to access, correct or request deletion of your personal data held by 1111 at any time. Submit a request to our support team and we will respond within 30 days — usually much faster.

Marketing Opt-Out

If you have opted in to receive promotional communications from 1111, you can withdraw that consent at any time. Every marketing message from 1111 includes a clear unsubscribe option that takes effect immediately.

01 Who We Are

This Privacy Policy applies to the 1111 online casino platform, accessible at 1111-1111.app. When this policy refers to "1111", "we", "us" or "our", it means the operator of the 1111 platform.

1111 is the data controller for all personal information collected through the platform. This means we are responsible for deciding how and why your data is processed. If you have any questions about how 1111 handles your personal data, you can reach us at [email protected] at any time.

Scope: This Privacy Policy covers all personal data collected through the 1111 website, mobile app and any other 1111 service. It applies to all registered players and visitors to the 1111 platform.


02 Data We Collect

1111 collects personal data in three ways: information you provide directly, information generated by your use of the platform and information received from third-party payment processors.

Category Examples Source
Identity Data Full name, date of birth, national ID number Provided by you at registration
Contact Data Mobile number, email address Provided by you at registration
Financial Data bKash / Nagad / Rocket wallet number, transaction history Provided by you; payment processor
Technical Data IP address, device type, browser, operating system Automatically collected
Usage Data Games played, bets placed, session duration, login times Automatically collected
Communications Data Support chat logs, emails sent to 1111 Provided by you

1111 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data unless specifically required by law and with your explicit consent.


03 How We Use Your Data

Every piece of data 1111 collects has a specific, legitimate purpose. We do not process your data in ways that are incompatible with the reason it was originally collected. Here is how we use the information we hold:

  • Account management: To create, maintain and secure your 1111 account, including verifying your identity and age.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad and Rocket, and to maintain accurate transaction records.
  • Customer support: To respond to your queries, resolve disputes and provide assistance through our 24/7 support team.
  • Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, multiple account registrations and other prohibited conduct on the 1111 platform.
  • Legal compliance: To meet our obligations under applicable laws and regulations, including record-keeping and responding to lawful requests from authorities.
  • Platform improvement: To analyse usage patterns and improve the performance, design and game selection of the 1111 platform.
  • Responsible gaming: To monitor gaming behaviour and identify players who may need support, in line with our responsible gaming commitments.
  • Marketing communications: To send you promotional offers and updates about 1111 — only if you have opted in to receive them.

Your choice on marketing: Opting in to marketing communications from 1111 is entirely voluntary. You can withdraw your consent at any time by contacting support or using the unsubscribe link in any marketing email.


04 Legal Basis for Processing

1111 processes your personal data on one or more of the following legal grounds:

  • Contract performance: Processing is necessary to provide the 1111 service you have signed up for — including account management, game access and payment processing.
  • Legal obligation: Processing is required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate interests: Processing is necessary for 1111's legitimate business interests, such as fraud prevention, platform security and service improvement — provided those interests are not overridden by your rights.
  • Consent: For marketing communications and certain cookies, 1111 relies on your explicit consent. You can withdraw this consent at any time.

05 Data Sharing

1111 does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary:

  • Payment processors: Your wallet details and transaction data are shared with bKash, Nagad or Rocket solely to process your deposits and withdrawals.
  • Identity verification providers: Where required, 1111 may share identity documents with third-party verification services to confirm your age and identity.
  • Game software providers: Game providers may receive anonymised technical data necessary to deliver their games on the 1111 platform. They do not receive your personal identity or financial data.
  • Legal and regulatory authorities: 1111 will disclose personal data to law enforcement or regulatory bodies where required to do so by law or valid legal process.
  • Business transfers: In the event of a merger, acquisition or sale of 1111's business, your data may be transferred to the acquiring entity. You will be notified of any such transfer.

No third-party marketing: 1111 never shares your contact details with third-party advertisers or marketing companies. Any promotional communication you receive will come directly from 1111.


06 Cookies

The 1111 platform uses cookies and similar tracking technologies to deliver a better experience. Cookies are small text files stored on your device when you visit 1111. Here is how we use them:

  • Essential cookies: Required for the 1111 platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Performance cookies: Help 1111 understand how players use the platform — which pages are visited most, where errors occur and how load times can be improved. Data collected is aggregated and anonymous.
  • Functional cookies: Remember your preferences on 1111, such as your language setting and display options, so you do not have to set them every time you visit.
  • Marketing cookies: Used only if you have consented to receive personalised promotions from 1111. These cookies help us show you offers that are relevant to your activity on the platform.

You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using 1111, but some features may work less smoothly.


07 Data Retention

1111 retains your personal data for as long as your account is active and for a period after closure as required by law or legitimate business need. Specifically:

  • Active accounts: Data is retained for the full duration of your account with 1111.
  • Closed accounts: Following account closure, 1111 retains transaction records and identity data for a minimum of five years to comply with anti-money laundering and financial record-keeping obligations.
  • Support communications: Chat logs and email correspondence are retained for up to two years after the last interaction.
  • Marketing data: If you withdraw consent for marketing, your contact details are removed from our marketing lists within 30 days.

When data is no longer required, 1111 securely deletes or anonymises it so that it can no longer be linked to you.


08 Your Rights

As a 1111 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected].

  • Right of access: You can request a copy of all personal data 1111 holds about you.
  • Right to rectification: If any data we hold about you is inaccurate or incomplete, you can ask us to correct it.
  • Right to erasure: You can request that 1111 delete your personal data, subject to our legal retention obligations.
  • Right to restrict processing: You can ask 1111 to limit how we use your data in certain circumstances — for example, while a dispute is being resolved.
  • Right to data portability: You can request your data in a structured, machine-readable format so you can transfer it to another service.
  • Right to object: You can object to 1111 processing your data for direct marketing or on the basis of legitimate interests.
  • Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

1111 will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days and will notify you if this is necessary.


09 Children's Privacy

The 1111 platform is strictly for adults aged 18 and over. 1111 does not knowingly collect personal data from anyone under the age of 18. If we discover that a player is under 18, their account will be closed immediately and any data collected will be deleted.

If you believe a minor has registered at 1111, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Age verification: 1111 uses age verification checks during registration and may request supporting documents at any time. Protecting minors from gambling is a priority for 1111.


10 Security

1111 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction or alteration:

  • TLS encryption for all data transmitted between your device and 1111 servers.
  • Encrypted storage for sensitive data including payment wallet details.
  • Role-based access controls ensuring only authorised staff can access player data.
  • Regular security audits and vulnerability assessments of the 1111 platform.
  • Two-factor authentication options for player accounts.
  • Continuous monitoring for suspicious activity and potential data breaches.

While 1111 takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.


11 Changes to This Policy

1111 may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that affect how we use your personal data, 1111 will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how 1111 protects your data.


12 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way 1111 handles your personal data, please get in touch. Our support team is available 24 hours a day, 7 days a week.

Privacy Enquiries — 1111 Support

Email: [email protected]
We aim to respond to all privacy-related enquiries within 10 minutes during business hours and within 24 hours at all other times. For responsible gaming support, visit the Responsible Gaming page. For full platform rules, see our Terms and Conditions.

Your data is safe at 1111. We are committed to transparency, minimal data collection and giving you full control over your personal information. If you ever have concerns about how your data is used, contact us at [email protected] — we will respond promptly. For gaming safety tools, visit Responsible Gaming.

Play with Confidence at 1111

Now you know exactly how 1111 handles your data — transparently and securely. Join hundreds of thousands of players across Bangladesh who trust 1111 for fast bKash payouts, certified fair games and a platform that respects their privacy.